PocketMac Customer Support: When You Need Help, Here’s What Happens…

A customer of ours, Jim Seybert, was blowing up Twitter with his praise of an interaction with our customer service folks. He was gracious enough to make a video describing why he had such a great experience. Here it is:

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Tagged as: customer service, great customer, happy customers, jim seybert, pocket mac, pocketmac, pocketmac for blackberry, satisfaction, satisfied customers