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Urgent RIM BlackBerry Daylight Savings Update... 

     A crucial BlackBerry operating system upgrade has been released that all our users should consider installing before March, 2007. With the new energy laws going into effect this year, Daylight Savings Time (DST) is now starting earlier and ending later. That means DST now starts on the second Sunday in March and ends on the first Sunday in November. Previously it began on the first Sunday in April and ended on the last Sunday in October. 

     The problem is that after the DST dates change in March 2007, BlackBerry® devices can't update their clocks for the affected time zones correctly without a software update. What's more, your BlackBerry device might not display correct time zone information for certain time periods during the year, and that may cause you to sync incorrect data to your Mac. You could be one hour early or late for your appointments.

     In other words, it will be a minor mess unless the update provided directly from RIM is applied. For more information about this update directly from RIM, please click here. Therefore...

     ...working with RIM, we wanted to email you to let you know about this crucial upgrade and give you the instructions and setup information you'll need to get it on your BlackBerry device. Before we provide the link, please read over the following instructions carefully to make sure you have everything you need to properly complete the upgrade.

Here are some important questions and answers...

What are the system requirements needed for this upgrade?

  • PocketMac for BlackBerry 4.0 (currently available from RIM by clicking here.)

  • BlackBerry handheld with BlackBerry OS 4.0 and USB cable

  • Wireless data coverage from your service provider

     This patch is required to be installed on ALL BlackBerry handheld devices. In addition, wireless coverage is needed from RIM to complete the DST patch successfully. After installing the patch from PocketMac for BlackBerry, the patch will use your wireless service to download the necessary files from RIM to your handheld. This process takes under 5 minutes. If your device is used with a corporate environment or BES (BlackBerry Enterprise Server), your IT department should install this patch for you. The patch can be installed from your BES Administrator. One more item needed as a pre-requisite...

How can I determine if I have version 4.0 of the BlackBerry operating system?

     First, from the handheld, navigate to 'Options', then 'About' menu. Then on the About screen you will see the BlackBerry device specifics. The OS version should be represented by v4.x.x.xx. If your system is not version 4, you will need access to a Windows PC to install the upgrade. If that occurs, you should also plan to complete the DST patch to make best use of your time. OK...

...now that your BlackBerry OS 4.0 version is out of the way, here's how to install the update...

     Here are the steps necessary to install this crucial upate:

  1. Download the patch from here: http://www.blackberry.com/DST2007/patch/manager/patchmanager.zip.

  2. When the download has completed successfully your computer should display a folder titled 'patchmanager' on your desktop

  3. Open PocketMac for BlackBerry, then plug in your BlackBerry handheld. 

  4. Click the BlackBerry icon within PocketMac SyncManager. The window will expand.

  5. Go to the Utilities menu in PocketMac SyncManager. Select 'Install Software to Device'.

  6. Your Mac will display a Finder window prompting you to choose the application you would like to install.

  7. Navigate to your Desktop, select the 'patchmanager' folder; within the folder you will see 'net_rim_bb_timezoneotapatcher.alx' as a supported application. Click on the file, and then select Open. 

  8. PocketMac for BlackBerry will prompt you to install 'TimezoneOtaPatcher' software. Select Yes. 

  9. This installation process will take no more than 2 minutes. This application will install the patch to your handheld. Your device will briefly reboot after the installation has completed successfully. 

  10. After the reboot has completed successfully, you will need to navigate back to your 'Options' menu on the handheld. 

  11. You will see 2007 DST Patch at the top of the screen above About, this is normal. Select the 2007 DST Patch menu. You will see activity on this screen when the patch has successfully installed. 

  12. Your handheld will display '2007 DST patch applied' when the patch update has completed.

     That's it! You've successfully applied the 2007 DST Patch from your Macintosh and PocketMac for BlackBerry. If you have any questions, please contact our Technical Support Team here: http://www.pocketmacsupport.net When submitting a support request please enter the following text into the subject line: 'RIM 2007 DST Patch'.

     Thank you so much for your enthusiasm and support!

 

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